Our Team

 

We Believe In…

SOLUTIONS                professional risk analysis with multiple coverage options from reputable carriers

SERVICE                      prompt response, flexibility, and convenience

RESOURCES               cyber security technology and cyber liability coverage to protect client data

PARTNERSHIP          claims concierge to assist clients in resolving claims and quickly recovering losses

COMMUNITY             charitable donations made to non-profit organizations via our referral program

 

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Dee Thomas

Agency Owner

Dee Thomas is a licensed general lines agent, handling both personal and commercial accounts. As a lifelong Florida resident, she recognizes the unique challenges to finding suitable insurance coverage in the Florida market. She founded Florida Insurance Hub to provide consumers with insight and options when it comes to protecting their assets. Prior to insurance, Dee advised local and national businesses as a media marketing consultant. Her background includes a 20 year career in radio and television advertising, working with clients including Pepsi, Publix, Dillard’s, and Florida Department of Health. Dee enjoys helping customers and being involved in the community. She is an advisory board member for the City of Cocoa US-1 Corridor CRA (Community Redevelopment Agency), a member of the Historic Cocoa Village Playhouse’s Aladdin Society, and a Legacy Foundation benefactor for the Historic Cocoa Village Playhouse. In her spare time, Dee pursues hobbies such as knitting, cooking, reading and bookbinding.

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Lauren Diaz

Claims Concierge

Lauren Diaz, a native Floridian, is the claims concierge here at Florida Insurance Hub. She is here to walk with you through the claims process. She strives to maintain our quality customer service with providing a personal touch. That entails following up with you on every step of the claims process. In addition, she will also follow up with any service providers outside of our company. Lauren understands that when you file a claim with your insurance it doesn’t just stop there. Neither will she. Lauren is committed to making sure that all services are completed and your time is valued. You will be in good hands and in full communication of the dates, times, and details of services. Serving others is her passion as she has over 10 years experience in customer service. Lauren is also a mother to a daughter and two dogs. She believes in treating others as you would like to be treated. She loves the beach and Florida will always be her home. She values her faith and family.